Overview
Reward Castillo Tulum is an arborea engineered hardwood floor from Reward Flooring’s Castillo collection. It has a 1.2mm real-wood top layer, 3/8″ overall, in 6-1/2″ wide planks in random lengths of 16″ – 48″ (67% full-length boards).
Specifications
| Manufacturer | Reward Flooring |
|---|---|
| Collection | Castillo |
| Color | Tulum |
| Manufacturer item # | REW3865CSTU |
| Flooring type | Engineered hardwood |
| Species | Arborea |
| Width | 6-1/2″ |
| Overall thickness | 3/8″ |
| Top layer (wear layer) | 1.2mm |
| Length | random lengths 16″ – 48″ (67% full-length boards) |
| Grade | Character |
| Finish | UV |
| Sq ft per box | Contact us to confirm |
| Pattern | Straight plank |
| Surface texture | Handscraped |
| Core / backing | Hardwood Plywood |
| Sheen | Matte Uniquely beautiful, uniquely affordable. The Castillo |
| Installation methods | Glue down, nail + glue, or float |
| Last verified | Sept 23, 2026 (Reward product page) |
Color and Appearance
Reward does not publish a written description for Tulum, so we recommend seeing a sample in our showroom or at home before you decide. Because it is real wood, every plank is different.
Construction
Engineered construction pairs a real hardwood wear layer with a cross-layered core. It moves less than solid wood through Southern California’s dry Santa Ana winds and seasonal humidity changes. The top layer can be screened and recoated to refresh the finish.
Installation
Our crews check your subfloor for moisture and flatness, acclimate the flooring, and install it to Reward’s published instructions. Learn more about our hardwood flooring installation.
Delivery and Pickup
Reward flooring is ordered through the distributor. Call to confirm current availability and lead time, and ask about delivery to your home or job site, or pickup from our store.
See It in Person
Visit our showroom at 21030 Victory Blvd, Woodland Hills (Mon–Fri 10–6, Sat 10–5), or request a free in-home estimate and we’ll bring samples to you.
Care
- Sweep or vacuum (hard-floor setting) regularly to remove grit.
- Clean with a barely damp mop and a cleaner made for finished wood floors. Never wet-mop or steam.
- Use felt pads under furniture and mats at entries.
- Keep indoor humidity steady to limit seasonal gaps.
Warranty Summary
Reward lists a lifetime structural warranty, plus a 25-year residential and 3-year light commercial finish warranty. Read the full terms on Reward’s warranty page.
More From Reward Castillo
Frequently Asked Questions
How much does Reward Castillo Tulum cost?
We quote Reward flooring by project, because the final price depends on square footage, current distributor pricing and whether you need installation. Call (818) 963-0878 or use the form below for current pricing and availability.
Can I see a sample before I buy?
Yes. Ask us to set aside a sample at our Woodland Hills showroom, or request a free in-home estimate and we will bring samples so you can see the color in your own light.
Can it go over concrete?
Engineered hardwood can usually be glued down or floated over a dry, flat slab after a moisture test. We check your subfloor during the estimate and follow Reward’s installation guidelines.
Do you install Reward flooring?
Yes. Our installers handle subfloor checks, moisture testing, acclimation, installation and finishing details.
Wood is a natural material. Color, grain and character vary from board to board and from samples; screens and lighting change how a floor looks. Please view a physical sample before ordering.
Also see: flooring installation · current flooring specials · contact and directions




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