Privacy Policy
Last Updated: May 16, 2026
Glamour Flooring (“Glamour Flooring,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit glamourflooringla.com, contact us, visit our showroom, request an estimate, communicate with us through social media or advertising platforms, or otherwise interact with our business.
1. Information We Collect
Depending on how you interact with us, we may collect information you provide directly, including your name, phone number, email address, property or project location, flooring preferences, approximate project size, requested appointment information, messages, photos or project details you choose to provide, and other information necessary to respond to your inquiry or provide our services.
We may also receive technical or usage information associated with visits to our website, such as IP address, browser or device information, referring pages, pages viewed, and advertising or analytics information collected through cookies, pixels, or similar technologies, where applicable.
2. How We Collect Information
We may collect information directly from you through website forms, phone calls, text messages, email, showroom interactions, estimate requests, and social media or advertising platforms such as Instagram and Facebook. We may also collect limited information automatically through website technologies and receive information from service providers that help us operate our website, advertising, communications, and business.
3. How We Use Information
We may use information to respond to inquiries; provide pricing, product availability, estimates, appointments, installation or other requested services; communicate about your project; operate and improve our website and customer service; measure advertising and marketing performance; prevent fraud or misuse; maintain business records; and comply with applicable legal obligations.
4. How We Disclose Information
We may disclose information to vendors and service providers that assist with website hosting, communications, advertising, analytics, scheduling, customer service, payment processing, or other business operations. We may also disclose information when required by law, to protect legal rights or safety, or in connection with a business transaction. We do not disclose personal information to third parties for purposes unrelated to operating or promoting our business except as described in this policy or with your consent.
5. Advertising and Social Media
If you interact with a Glamour Flooring advertisement or message us through platforms such as Instagram or Facebook, information you submit may also be processed by the applicable platform under its own terms and privacy practices. We may use advertising and analytics tools to understand campaign performance and improve our marketing.
6. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including providing requested services, maintaining business and transaction records, resolving disputes, enforcing agreements, and meeting legal obligations. Retention periods may vary depending on the type of information and the reason it was collected.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, electronic transmission, or storage system can be guaranteed to be completely secure.
8. California Privacy Rights
California residents may have rights under applicable California privacy laws, depending on whether those laws apply to Glamour Flooring and the particular information involved. These rights may include the ability to request access to or information about personal information, request deletion or correction, and opt out of certain sales or sharing of personal information. We will not discriminate against you for exercising applicable privacy rights.
To submit a privacy request or ask a question about our privacy practices, contact us using the information below. We may
need to verify a request before completing it. If applicable law requires additional methods for submitting a request,
Glamour Flooring will provide those methods.
9. Sale or Sharing of Personal Information
Developer / owner review required before publishing this paragraph: Glamour Flooring must accurately state whether it “sells” or “shares” personal information as those terms are defined by applicable California law, including whether advertising technologies on the website constitute sharing for cross context behavioral advertising. Do not publish a categorical “we do not sell or share” statement unless the website’s actual data practices and advertising tools support it.
10. Children’s Privacy
Our website and services are intended for a general audience and are not directed to children. We do not knowingly seek to collect personal information from children through our flooring sales and estimate services.
11.Third-Party Links
Our website or communications may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and Glamour Flooring is not responsible for those third-party practices.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Material changes may be communicated in another appropriate manner when required.
13. Contact Us
Glamour Flooring
21030 Victory Blvd
Woodland Hills, CA 91367